Terms & Conditions

Last updated on 01-01-2026 21:27:27

These Terms and Conditions, along with the Privacy Policy and other applicable terms (“Terms”), constitute a binding agreement by and between Kantiq Jewels (“Website Owner,” “we,” “us,” or “our”) and you (“you” or “your”) and relate to your use of our website, goods, or services (collectively, “Services”).

By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time and without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates.

 

1. User Obligations & Account Responsibility

• To access and use the Services, you agree to provide true, accurate, and complete information to us during and after registration.

   

• You shall be responsible for all acts done through the use of your registered account.

   

• Unauthorized use of the Website or the Services may lead to legal action against you as per these Terms or applicable Indian laws.

2. Accuracy of Information & Liability

• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials offered on this website for any specific purpose.

• You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for such inaccuracies or errors to the fullest extent permitted by law.

• Your use of our Services and the website is solely at your own risk and discretion. You are required to independently assess and ensure that the Services meet your requirements.

3. Proprietary Rights & Intellectual Property

• The contents of the Website and the Services are proprietary to Us.

• You will not have any authority to claim any intellectual property rights, title, or interest in its contents.

4. Payments & Transactions

• You agree to pay us the charges associated with availing the Services.

• You understand that upon initiating a transaction for availing the Services, you are entering into a legally binding and enforceable contract with us for the Services.

5. Refund & Return Policy

• You shall be entitled to claim a refund of the payment made by you only in case we are not able to provide the Service.

• The timelines for such return and refund will be according to the specific Service you have availed or within the time period provided in our specific Refund & Cancellation policies.

• Ineligibility: In case you do not raise a refund claim within the stipulated time, you will be ineligible for a refund.

• Please note that for physical goods, a mandatory unboxing video is required to substantiate claims of transit damage or defects as per our separate Refund Policy.

6. Prohibited Use & Third-Party Links

• You agree not to use the website and/or Services for any purpose that is unlawful, illegal, or forbidden by these Terms, or Indian or local laws.

• Our website may contain links to third-party websites. On accessing these links, you will be governed by the terms of use, privacy policy, and other policies of those specific third-party websites.

7. Force Majeure

• Notwithstanding anything contained in these Terms, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.

8. Governing Law & Jurisdiction

• These Terms and any dispute or claim relating to them, or their enforceability, shall be governed by and construed in accordance with the laws of India.

• All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Kottayam, Kerala.

9. Contact Information

• All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.